Let’s be honest here, we have all seen someone rant on and one about how dissatisfied they were about something that happened to them. It could have been about their attorney, a meal they had, about the plumber who didn’t fix their leaky faucet, etc. Now, how often do you ever see any responses to those comments from the management or owner of that company?
It’s not the fact that someone leaves a bad review, it’s that the fact that the business owner/attorney/manager etc, ignores them. Most business owners see those reviews, take notes on how to make it better next time, and move on. When this happens, how do future clients/customers know that this review isn’t the truth? Your potential customers are not minded readers. They are review readers. They read tweets and Facebook posts, and watch videos.
If you don’t take anything away anything from what you have already read here, make sure to absorb the next sentence VERY CAREFULLY! The things that affect your online reputation will transpose to your offline presence. Don’t think for a moment that your online experience won’t hurt your offline business, just because you have a brick and mortar business. That’s what most SEO companies in Houston, don’t understand. They focus on such a small facet of the big picture but neglect the fact that one bad move can destroy everything they were trying to create for you in the first place.
Responding to your clients and customers feedback, and reviews is detrimental. You may feel helpless by this because you are saying to yourself, how am I going to facilitate for replying to all these questions, and reviews, that people are having with all my other daily duties. We know your time is precious and should be spent making sure your business runs as smoothly, and efficiently, as it can run.
This is where we come into play here at SEO Houston Pros.
You are probably asking yourself right now, how we can do all this, and how does Houston reputation management work?
You have to remember when talking about reputation marketing is much more than just responding to your good and bad reviews (which we will most definitely do for you). When you bring us on your team, as your secret weapon, to manage your internet reputation, we leverage all our expertise to do the legwork of researching, finding, and responding to your customer’s reviews.
Now keep in mind this is a very small facet of what we do. There is way more to what we do than just responding to reviews. This is just putting a bandage on what boo-boos are already there.
We want to help you avoid any new wounds by helping you not get hurt, to begin with.
We will manage and create the tactics that will help guide your clients on the right path, way before they decide to leave a bad review. We will help to create channels that encourage your customers to leave positive feedback before they even step foot in your business.
We will create a supplementary online presence for you that goes beyond your website, that will be visible to your potential customers.
We will also help you create a lasting impression of your business on Social Media (See the social media section on our website). There is far more to social media than just having a Facebook page, or Twitter account, although both of those are very important to your business arsenal. Some of our clients tell us all the time, “My business seems fine, and I don’t have any negative reviews. How can you help me?” Our answer is real simple, CAN YOU — — USE MORE BUSINESS?
What if there was an untapped group of people that were waiting to see what service, or product, you had to offer, but If you already have more business than you can facilitate for, we probably aren’t a service that you need, and we congratulate you on your hard work.
On the other hand, if you are the person that type in “Reputation Management Houston” into Google, if you can facilitate for new business, more clients, and more phone calls each and every day, why not see how you could benefit from our services.
Every business is different, and it takes a very specialized approach to make sure your business presence online is established so that your offline business reaps the reward. This is EXACTLY WHAT SEO Houston Pros does, and why our clients say that have the best SEO services in Houston.
We can help your business grow leaps and bounds and flourish.
Pick up the phone and call us today for your FREE CONSULTATION. When you call, let us show you how we can help create, and maintain, your businesses’ reputation online and offline.